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INFINITI + myQ Connected Garage Customer Support

In which regions can I access myQ Connected Garage + INFINITI? 

Currently, myQ Connected Garage is available within the United States and Canada.

Which INFINITI models are compatible with myQ Connected Garage? 

Visit infinitiusa.com for compatibility information. 



How do I link my compatible INFINITI to myQ Connected Garage? 

Getting Started

  1. Make sure you have a myQ-enabled Garage Door Opener or a Smart Garage Control device.
  2. If you are new to myQ, download the myQ app onto your mobile device, create an account, and sign in.
  3. Connect your myQ connected garage door devices using the myQ app. Follow the onscreen setup tutorial and ensure they are controllable via the myQ app before linking.
  4. Be sure your vehicle is parked safely inside or outside of your garage before beginning.
  5. Ensure there are no obstructions near your garage door. 

Linking Instructions 

  1. Power on your vehicle and remain in the parked position. 
  2. Open the Apps list and select myQ Garage
  3. Scan the QR Code using your mobile device to go to the myQ | INFINITI welcome page.
  4. On your mobile device, tap Sign In if you already have a myQ account or if you are a new myQ User, tap Learn More to sign up. 
  5. Review Authorization Consent and tap Authorize
  6. Review the Disclaimer on the vehicle touchscreen and tap OK.
  7. Your vehicle is now linked to your myQ Garage Door Device(s).

How do I unlink my INFINITI from myQ  Connected Garage? 

  1. Power on your vehicle and remain in the parked position. 
  2. Navigate to the Apps list and select myQ Garage
  3. Tap Logout.

What service plan options are available for INFINITI + myQ Connected Garage? 

The service is free for 5 years i


Support for Your myQ Device

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Support for Your myQ Connected Garage Door Opener

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Need More Assistance?

INFINITI users can call our dedicated myQ Connected Garage Helpline


1-844-697-2886

(1-844-MYQ-AUTO)


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Support for INFINITI + myQ Connected Garage | Chamberlain Group