myQ and Amazon Key Frequently Asked Questions

What is Amazon Key In-Garage Delivery?

Amazon Key In-Garage Delivery lets Amazon Prime members receive packages securely inside their garage using a myQ-connected smart garage door opener. This includes:

• Amazon Prime packages
• Amazon Fresh grocery deliveries
• Whole Foods Market grocery deliveries

What types of deliveries are supported?

• Amazon Packages: Items sold by Amazon and fulfilled through Prime.
• Amazon Fresh: Perishable and non-perishable groceries delivered to your garage.
• Whole Foods Market: Fresh groceries delivered from your local Whole Foods store.

NOTE: Availability for grocery delivery depends on your location and local store inventory.

How does it work?

See: Amazon Key and myQ | In-Garage Delivery

What do I need to use Amazon Key for Garage?

You’ll need:

• A myQ-connected Chamberlain or LiftMaster garage door opener
  (or add myQ with a Smart Garage Control or Smart Garage Hub)
• The latest version of the myQ app
• The Amazon Shopping app
• An Amazon Prime membership

Is my garage opener compatible?

Most garage door openers made after 1993 are compatible with myQ.
Check your compatibility:

Garage Brands Compatible with myQ Garage and myQ Smart Hub or Garage Door Openers Compatible with the Smart Garage Control

Are access codes or keys shared with the driver?

No. Amazon verifies the driver’s location and identity before granting one-time garage access.

Can I watch my delivery?

Yes, if you have a myQ Smart Garage Camera or an Amazon Cloud Cam linked to your garage.

Can I disable Amazon Key In-Garage Delivery?

Yes. You can turn off Amazon Key or remove your garage using the Amazon app.

See: 

Where It's Available

In-Garage delivery is available in several cities and their surrounding areas across the United States and Canada.

Availability can be checked at myQ | Amazon Key or Amazon.com/key.

Can I invite someone else to use my garage for in-garage deliveries? 

Yes, myQ account owners can invite a co-owner to use Amazon Key. See: Amazon Key for myQ Co-Owners

Can I change my delivery options or preferences?

Yes, you can manage your in-garage delivery settings directly through Amazon.