Amazon Key | Enable or Disable In-Garage Delivery
Set up Amazon Key to receive deliveries inside your garage or turn it off at any time using the Amazon app.
Before You Start
Make sure:
- You are the primary myQ account holder or an invited co-owner (not a Household user).
- You have an Amazon Prime membership.
- You have a myQ connected garage door opener.
To see if your garage door is compatible, see: Garage Door Openers that are Compatible with the myQ Smart Garage Hub and myQ Garage.
To make your garage compatible, install a myQ Smart Garage Hub or Smart Garage Control. These devices work with most existing garage door openers and enable Wi-Fi control using the myQ app.
Enable Amazon Key In-Garage Delivery
To get started you'll need to link your myQ account to Amazon
- Open the myQ app
- Tap Menu (bottom right)
- Tap on Amazon Key
- Follow the in-app instructions
- You will be redirected to the Amazon app to complete setup
Turn Off Amazon Key In-Garage Delivery
Amazon Key settings are managed in the Amazon app.
- Open the Amazon Shopping app
- Tap Account
- Tap the profile icon (person icon), then tap Account
- Under Program Options, tap Amazon Key Settings
- Tap Settings
- Select your garage
- Choose one of the following:
- Toggle off In-Garage Delivery
- Tap Remove garage door
- Confirm your selection
Turning off In-Garage Delivery keeps your garage connected for future use.
Removing the garage door deletes access and requires setup again to use Amazon Key.
Manage Amazon Key Settings
Once your myQ account is linked to Amazon, all delivery settings and preferences are managed in the Amazon app, not the myQ app.
Delivery preferences can also be selected during checkout when placing an Amazon order.
In the Amazon app, you can:
- View or change delivery instructions
- Link or update your garage camera
- Manage authorized users
- Change your delivery address
- Turn In-Garage Delivery on or off
- Remove your garage door from Amazon Key
- Unlink your myQ account from Amazon
To access:
Amazon App >Account > Amazon Key Settings
More Help?
- For more information about Amazon Key, Amazon Prime deliveries, or unlinking myQ and Amazon Key, see Amazon.com/help.
- Amazon Key and myQ | In-Garage Delivery
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