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myQ Video Keypad

Learn how to connect and troubleshoot your myQ Smart Garage Video Keypad.

How to Setup a myQ Video Keypad in the myQ App

What You Need

 

myQ Video Keypad LED Not Lit

Steps to Set Up Your myQ Video Keypad

If Your Garage Door is Not Connected to myQ
  1. Open the myQ app.
  2. Access Device Settings:
    • If your app has a Gear Icon in the top right corner, tap the Gear Icon. 
    • If your app shows a + (plus) icon, tap the + (plus) icon.
  3. Tap Add a new device.
  4. Tap Video Solutions.
  5. Tap Video Keypad.
  6. Confirm your battery is fully charged:
    • If yes, tap I'm Ready.

Need More Information?
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