How to Remove Single Sign-On (SSO)

Single Sign-On (SSO) lets you log into myQ using an existing account from another provider such as Apple, Google, or Amazon instead of creating a separate myQ password. Your myQ account is tied to that provider’s login.

Reasons You Might Remove SSO

You may need to remove SSO for one of these reasons:

• Accidental Sign-In: You signed in with the wrong provider and linked to an unintended email.
• Apple Hidden Email: You chose Hide My Email during Apple sign-up and now need to recreate or link your account.
• Switching Login Methods: You started with SSO but prefer to use a regular myQ login now.
• Blank Account Issue: You created a placeholder account when SSO was first introduced and want to replace it with a linked account.

Note: Once you remove SSO from your myQ account, you will need to create a new email and password to login and access your myQ devices. 

Remove myQ from Apple (Sign in with Apple)

On an iPhone or iPad 

1. Open Settings → tap your name (Apple ID).
2. Tap Sign in with Apple.
3. A list appears of apps/websites using “Sign in with Apple.”
4. Find myQ (or the developer name associated).
5. Tap it → then tap “Stop Using Sign in with Apple” (or “Delete” / “Remove” depending on version).

On a Desktop

1. Sign in at appleid.apple.com.
2. In the Sign-In & Security section, select Sign in with Apple and then Manage Apps & Websites.
3. Find myQ Identity.
4. Choose Stop Using Apple ID.

Apple Support: Manage your apps with Sign in with Apple

Tip: If you chose “Hide My Email,” confirm which email your myQ account is linked to before stopping Apple ID sign-in.

Remove myQ from Google (Sign in with Google)

On an Android Phone or Tablet

1. Open the settings app and then Google
2. Tap on your name or email address. 
3. Tap on Manage your Google Account
4. At the top, tap Security & sign-in
5. Scroll down to Your connections to third-party apps & services & tap See all connections
6. Tap the app or service you want to remove and then Remove Access

On a Desktop

1. Go to Google and sign in.
2. Click on the circle icon at the top right that has your profile picture, name, or email address. 
3. Click on Manage your Google Account
4. Click on Security & sign-in
5. Scroll down to find Your connections to third-party apps & services
6. Click on myQ and then Delete all connections

Google's Support: Manage connections between your Google Account and third-parties.

Remove myQ from Amazon (Login with Amazon)

On a Desktop or Phone App

1. Log into Amazon and click on Account & Lists to access Your Account.
2. Under Manage Your Data, click on Manage apps & services with data access.
3. Select myQ Identity from the list.
4. Tap on Remove.

Amazon Support: Manage third-party apps & services with data access through Login with Amazon.

After Removing SSO: Accessing Your myQ Account

When you remove myQ from your SSO provider (Apple, Google, or Amazon), your myQ account remains active. All devices, settings, and history linked to your account will stay intact.

After unlinking SSO:

• You cannot log in using the SSO provider anymore.
• To continue accessing your account, you must use an email and password login.
• If you do not already have a myQ password, you will need to reset your password using the email associated with your myQ account (the same one used for the SSO login).
• Once a password is set, you can sign in to your myQ account on any device.

Change Your myQ Password

If you already have a myQ email login and need to update your password, follow these steps:

 How to Change the Password for a myQ Account