Smart Garage Hub | How to Set Up in the myQ App & Pair to Opener

Step 1: Open the myQ App

1. Open the myQ app and login or create an account.

Step 2: Add Your Device

1. Tap Settings ⚙ (gear icon).
2. Tap My Devices, then tap Add a new device.
3. Tap Smart Garage Hub, then select your device from the list.
   

Step 3: Prepare Your Hub

1. Review the information on the What You Need screen and check each box to confirm you have all required items.
2. Tap I'm Ready to continue.
3. Plug in your hub but do not mount it yet.
   • Once it's plugged in, the LED should blink blue. If not, unplug and plug it back in.
   • If it still doesn't blink, reset the hub: press and hold the Settings button until the LED flashes blue, then release. Press and hold the Settings button a second time, until the hub beeps. Unplug and then plug it back in.

Step 4: Connect to Wi-Fi

1. If the LED is blinking blue, tap Yes.
2. If you are pairing a Smart Garage Hub (the black hub): scan or enter the 10-digit serial number on the back of the hub, then tap Done.
3. If you are pairing a Smart Garage Control (the white hub):
   • Tap myQ-NNN showing on the Discovered screen.
   • Tap Pair on the Bluetooth pairing request.
   • Tap Join when asked if "Chamberlain" wants to join Wi-Fi network "myQ-NNN".
4. Select your home Wi-Fi network and enter your password.
5. Tap Next and wait for the device to connect.
   • If the hub needs a firmware update, it will install now. This takes 2 to 4 minutes, and the app will notify you when it's done.

Step 5: Set Up the Door Sensor

1. Remove the battery tab from your door sensor and tap Next.
2. Press the button to test the sensor; the hub should beep and flash, then tap Next.
   • If it doesn't beep and flash, test the door sensor using How to Test the Door Sensor.
3. Go through the steps in the app to pair your door sensor to your hub, then tap Next.

Step 6: Pair to the Garage Door Opener

1. Tap Next on the Door Sensor Is Paired screen.
2. Install the door sensor: follow the in-app steps or watch the video below.
   • If the door sensor is not properly installed on the garage door, the hub will not pair to the garage door opener in the app.
3. Tap Next on the Pair to Motor screen.
4. Read the warning and tap Next.
5. Use a ladder to access your garage door motor and tap Next.
6. Select the brand of your garage door opener.
7. Locate the learn/program button and tap Found It.
   • If prompted, select the color of the learn/program button.
   • This is the same button used to program remotes and keypads.

8. Press and quickly release the learn/program button on your garage door opener motor head and tap Next. This will cause your garage door opener to move.
9. When the garage door opener is paired, tap Next.
10. Name your garage door and tap Next.

Step 7: Mount the Hub

1. Mount the hub per the app instructions. You can watch the video below or follow the in-app steps provided.
2. Tap Finish when you have successfully installed the hub.
3. Tap the garage door in the app to activate the door.

Step 1: Open the myQ App

1. Open the myQ app and login or create an account.

Step 2: Add Your Device

1. Tap Settings ⚙ (gear icon).
2. Tap My Devices, then tap Add a new device.
3. Tap Smart Garage Hub, then select your device from the list.
   

Step 3: Prepare Your Hub

1. Review the information on the What You Need screen and check each box to confirm you have all required items.
2. Tap I'm Ready to continue.
3. Plug in your hub but do not mount it yet.
   • Once it's plugged in, the LED should blink blue. If not, unplug and plug it back in.
   • If it still doesn't blink, reset the hub: press and hold the Settings button until the LED flashes blue, then release. Press and hold the Settings button a second time, until the hub beeps. Unplug and then plug it back in.

Step 4: Connect to Wi-Fi

1. If the LED is blinking blue, tap Yes.
2. Tap myQ-NNN in the Discovered screen.
3. Select your home Wi-Fi network from the list, enter your password, and tap Next.
4. Tap Next on the Added to Wi-Fi screen.
   • If the hub needs a firmware update, it will install now. This takes 2 to 4 minutes, and the app will notify you when it's done.

Step 5: Set Up the Door Sensor

1. Remove the battery tab from your door sensor and tap Next.
2. Press the button to test the sensor; the hub should beep and flash, then tap Next.
   • If it doesn't beep and flash, test the door sensor using How to Test the Door Sensor.
3. Go through the steps in the app to pair your door sensor to your hub, then tap Next.

Step 6: Pair to the Garage Door Opener

1. Tap Next on the Door Sensor Is Paired screen.
2. Install the door sensor: follow the in-app steps or watch the video below.
   • If the door sensor is not properly installed on the garage door, the hub will not pair to the garage door opener in the app.
3. Tap Next on the Pair to Motor screen.
4. Read the warning and tap Next.
5. Use a ladder to access your garage door motor and tap Next.
6. Select the brand of your garage door opener.
7. Locate the learn/program button and tap Found It.
   • If prompted, select the color of the learn/program button.
   • This is the same button used to program remotes and keypads.

8. Press and quickly release the learn/program button on your garage door opener motor head and tap Next. This will cause your garage door opener to move.
9. When the garage door opener is paired, tap Next.
10. Name your garage door and tap Next.

Step 7: Mount the Hub

1. Mount the hub per the app instructions. You can watch the video below or follow the in-app steps provided.
2. Tap Finish when you have successfully installed the hub.
3. Tap the garage door in the app to activate the door.

Getting an error, or the LED won't move on? These steps can usually get your hub working again.

Smart Garage Hub

Smart Garage Control

LED Stays on One Color and Does Not Move Forward

If the LED stops on a color during setup, find that color in the LED Status Guide and follow its link for specific steps. Then:

1. Confirm your Wi-Fi meets the Wi-Fi requirements, and the hub is within 50 ft of your router.
2. Restart setup from the myQ app. Unplug the hub, plug it back in, and wait for the blinking blue LED.
3. If the LED is still stuck, perform a Factory Reset below, then start setup again.

Erase Wi-Fi Settings

Erasing the Wi-Fi settings allows you to reset the Wi-Fi settings on the hub.

1. Check the LED status. The green LED must be on or blinking to erase Wi-Fi settings.
2. Press and hold the Settings button on the hub until the blue LED blinks, indicating Wi-Fi is ready to be set up.
3. Reconnect to Wi-Fi following the in-app setup steps.

Factory Reset

Setting the hub back to factory default erases the Wi-Fi settings and door sensors, and removes the garage door opener from the myQ account.

1. Press and hold the Settings button on the hub until the blue LED blinks, then release.
2. While the blue LED is blinking, press and hold the Settings button again until the hub beeps. The hub is now set to factory default.

If you are having trouble connecting to your home Wi-Fi network, see Smart Garage Hub | Device Shows Offline or Unable to Connect to Wi-Fi.