Smartphones and Operating System Versions That Are Compatible with the myQ App

The myQ app is designed for use with Apple and Android devices. As technology advances, so will the compatibility of operating systems (OS). If you can't find the myQ app in the app store, it could be because your operating system may no longer be compatible. If your device is not recognizing the myQ app, you will need to update the device's operating system.
 

Download the latest version of the myQ app

For Apple devices: myQ Garage & Access Control on the App Store

For Android Devices: myQ Garage & Access Control on Google Play

Operating Systems Compatible with myQ App

Apple Devices

The myQ app will run on Apple devices using iOS 16.0 or higher. The app may be installed on earlier versions of Apple iOS however features and functionality may not work properly. As updated versions of the myQ app becomes available, older iOS's may no longer be compatible.
 

How to Check Your Apple Device's iOS Version

Use the steps below to determine the iOS version of your Apple device (such as an iPhone or iPad).

1. Go to your Apple iOS device's Settings.
2. Tap General.
3. Select About.
4. Tap Version.

Android Devices

The myQ app works on Android devices with Android 7.1 Nougat or higher. It might work on older versions, but performance may not be good. As new versions of the myQ app come out, older OS versions might not be compatible. 
 

How to Check Your Android Device's OS Version

Use the steps below to determine the OS version of your Android device.

1. Go to your Android device's Settings.
2. Select About.
3. Tap Android Version.

For more assistance, see MyQ Troubleshooting Overview