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Gates
Troubleshooting (Close) Photo Eyes
When the Gate is not closing, the sensors may be blocked or misaligned. Learn how to unblock and align Photo Sensors (Eyes) for Close Eye or Interrupt Circuit issues. These sensors ensure safety by preventing the gate from closing when an object is detected in its path. If the sensors are blocked or unaligned, the gate will not close.
Symptom: The gate is not closing, and the main control board displays the following diagnostic codes: 61, 64, 70, or 73. Either the Close Eye/Interrupt or Eye Only LEDs will be lit.
Resolution: Unblock or align sensor (eye).
Identify and Locate the Photo Sensors (Eyes):
- The photo sensors will be mounted across the opening of the driveway and are at least 4 inches off the ground.
- Look for small rectangular hooded boxes, approximately 3" wide by 5" tall.
Contact Your Local Dealer
Due to safety concerns, please contact your nearest dealer for assistance.
