Yale | LiftMaster Smart Lock Frequently Asked Questions

Check out our list of topics below for quick answers to frequently asked questions we receive about Yale | LiftMaster smart locks.

How Do I Setup My Yale | LiftMaster Smart Lock in the myQ App?

Learn how to add a Yale | LiftMaster smart lock to your myQ account so it can be used with a Chamberlain or LiftMaster Smart Garage Control. For step-by-step instructions, see How to Add a Yale | LiftMaster Smart Lock to a Smart Garage Control.

Why My Yale | LiftMaster Smart Lock Shows the Wrong Position in the myQ App?

Please see My Yale | LiftMaster Smart Lock Shows the Wrong Position in the myQ App for assistance with performing an automatic handing of the lock when it's showing the wrong position in the myQ App.

Why My Yale | LiftMaster Smart Lock Shows Bluetooth Only in the myQ App?

You are only able to control and monitor the status of your lock when you are within Bluetooth range. The article, My Yale | LiftMaster Smart Lock Shows Bluetooth Only in the myQ App, provides troubleshooting tips for why this could happen.

Why My Yale | LiftMaster Smart Lock Shows Low Battery in the myQ App?

When your myQ App shows Low Battery for your Yale | LiftMaster Smart Lock, see Yale | LiftMaster Smart Lock Shows Low Battery in the myQ App.

Is My Yale | LiftMaster Smart Lock Compatible with My Door?

Check out Is My Yale | LiftMaster Smart Lock Compatible with My Door? to view door compatibility details for the Yale | LiftMaster Smart Touchscreen Deadbolt (YRD256/LMDBPACK) and Smart Keypad Lever (YRL236/LMLEVPACK).

How Do I Delete My Smart Lock from the myQ App?

To learn how to delete a smart lock from the list of devices in the myQ app, see How to Delete My Yale | LiftMaster Smart Lock From the myQ App.