myQ Users | What It Is and How It Works

myQ Users allows you to share access to your myQ devices without sharing your myQ email address or password.

Instead of signing into the same account on multiple phones, invite family members, roommates, or trusted visitors to use their own myQ account with permissions you control.

Why Use myQ Users?

With myQ Users, you can:

• Invite family members and trusted individuals to access your garage door and other compatible myQ devices.
• Choose the appropriate level of access for each user.
• Control which compatible devices a Household User can access.
• Set access periods for Household Users.
• Manage or remove access at any time.
• Create Quick Pass access for temporary visitors.

How Many Users Can I Add?

You can add up to 16 users to your account:

• 1 Owner
• 2 Co-Owners
• 13 Household Users

You can also create Quick Pass PINs for temporary access without giving someone full account permissions.

Types of Users

Owner

The main account holder.

• Has full access to all myQ-enabled devices on the account.
• Can invite, manage, and remove other users.
• Can edit device settings and create schedules.

Co-Owner

A trusted family member or friend with nearly the same permissions as the Owner.

• Can control devices, view history, set schedules, and invite others
• Shares most permissions with the Owner
• Can use Amazon Key (if available)

Household User

Household Users are ideal for family members, spouses, roommates, or others who need regular access to your garage door or other shared devices.

• Can have 24/7 access or customized access periods
• Can open/close doors, lock/unlock smart locks, and turn lights on/off
• Cannot view history or schedules
• Cannot use Amazon Key

Quick Pass

Temporary codes that provide limited access to devices. Ideal for cleaners, dog walkers, or temporary visitors.

• PIN codes for PIN-enabled devices (e.g., Video Keypad)
• Can be assigned to Co-Owners, Household Users, or non-myQ users
• Does not require full account access

Managing myQ Users

• Invite users
  • Send an invitation through the myQ app.
  • The person you invite receives an email with the invite and must accept it within seven (7) days.
  • If they have a myQ account, they log in to accept the invitation. If they do not already have a myQ account, they will need to create a myQ account and then follow the steps to accept the invitation.
• Edit or remove users
  • Manage device access for Household User accounts, change a Household User account into a Co-Owner, and manage Quick Pass PINs for guests.
  • Tap Settings ⚙ (gear icon) in the bottom-right corner, then tap User & guest access to manage users. This feature is only available in the myQ app. It is not available on any myQ website.
• Quick Pass
  • Users can create a PIN for eligible devices on their account. This PIN can be assigned to Co-Owners, Household Users, and users who do not need full account access, such as dog walkers or cleaning staff. This allows regular visitors to access specific devices without requiring full access to the account.
• Switch between accounts if they've been invited to multiple myQ homes or accounts.