myQ Video Keypad Not Connecting to Wi-Fi and LED is Solid White
A solid white LED light means that the myQ Video Keypad is starting up.
The keypad's LED will stay illuminated for up to 30 seconds while the Video Keypad prepares for setup. Once ready for setup, the LED light will begin to blink blue.
myQ Video Keypad Won't Connect to Wi-Fi and LED is Solid White
- Power cycle the keypad by removing the battery for 10 seconds, then reinstalling it.
- For help, see Install and Remove the Battery on the myQ Video Keypad
- For help, see Install and Remove the Battery on the myQ Video Keypad
- Wait 30 seconds.
- If the LED light starts blinking blue, this means your Video Keypad is ready to be connected to Wi-Fi. See How to Set Up a myQ Video Keypad in the myQ App
- If the LED light starts blinking blue, this means your Video Keypad is ready to be connected to Wi-Fi. See How to Set Up a myQ Video Keypad in the myQ App
- Perform a Factory Reset.
- For instructions, see How to Factory Reset the myQ Video Keypad.
- After successfully performing a Factory Reset, see How to Set Up a myQ Video Keypad in the myQ App to continue with setup.
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