Link to a myQ Partner After Using Single Sign-On to Create an Account

If you created your myQ account using Apple, Google, or Amazon Single Sign-On (SSO), you can still link to a myQ partner. Partner linking requires an email and password login, so you’ll need to create a password for your account first.

Find Your Account Email

The email address used to create your account is the one connected to your Apple, Google, or Amazon account.

To check which email you used:

• Open the myQ app

• Access Account Menu:
  • If your app shows Menu in the bottom right corner, tap Menu.
  • If your app shows your Initials in the top left corner, tap your Initials. 

• Your email address will display at the top of the screen. 

Create a Password for Your Account

Follow the steps below to create a password.

Note: Your password can be used in addition to the SSO to log in.
 

1. Open the myQ app.
2. Access Account Menu:
   • If your app shows Menu in the bottom right corner, tap Menu.
   • If your app shows your Initials in the top left corner, tap your Initials. 
3. Scroll to the bottom and sign out.
4. On the login screen, tap Sign In under Already have an account.
5. Tap Forgot Password.
6. Enter the SSO email address you used to create the myQ account.
7. Enter the four-digit code sent to your email address.
   • If you do not see an email, check your spam or junk folder.
   • Please note, the email may take anywhere from 30 minutes to 24 hours to arrive. If you use a VPN, have additional security settings on your home network, or use certain email providers, the email may be delayed. Please wait before requesting another code.
8. Create a password and enter it twice to confirm. 
   Passwords must be at least eight (8) characters long and must contain at least three (3) of the following:
   
   • Uppercase letter
   • Lowercase letter
   • Number
   • Symbol
9. You are now logged into the app.

   Notes:

   • After creating your password, any devices using that email may need to update their saved login credentials.
   • You can log into the myQ app using your SSO or email and password. Both credentials will log you in.
   • Use the email and password you created to link to a partner.