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myQ App | Enable or Disable Push Notifications

The myQ app lets you control push notifications for each garage door opener or camera. You can manage notifications at the device level or adjust overall notification permissions on your phone.


Enable or Disable Notifications for a myQ Device

  1. Open the myQ app.
  2. Tap Settings (gear icon).
  3. Tap Notifications.
  4. Select the device you want to update.
  5. Review the list of available notifications and turn each one on or off.
  6. To create a new rule, tap Add Notification.

    Manage Account Notification Settings

    Account settings control whether notifications are allowed for all devices on the account.

    1. Open the myQ app.
    2. Tap Menu (bottom right).
    3. Tap Manage Account.
    4. Tap Notification Settings.
    5. Adjust the following settings as available on your device:
      • Allow notifications
      • Sound and vibration
      • Notification display style (varies by mobile device)

    These options may open your phone’s system notification settings depending on your device and operating system.

    Turning off account-level notifications disables all push notifications for the account.


    Turn Push Notifications On or Off (Phone Settings)

    If you are not receiving alerts, confirm your device allows notifications.

    iPhone or iPad

    1. Open Settings.
    2. Tap Notifications.
    3. Select myQ.
    4. Turn on Allow Notifications.

    Android

    Steps may vary by device.

    1. Open Settings.
    2. Tap Apps or Notifications.
    3. Select myQ.
    4. Turn on notifications.

    Also confirm:

    • Airplane mode is off
    • Battery saver is disabled or adjusted
    • Internet connection is active

    Important Information

    • Push notifications are sent to each mobile device where the myQ app is installed and notifications are enabled.
    • Device settings and operating system restrictions can affect delivery.
    • Account-level settings override all device notifications.
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    myQ App | Enable or Disable Push Notifications