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Error Code 1-5

Motor Drive System Issue

Error Description

Users will encounter Error Code 1-5 when the operator has detected no movement in the garage door opener motor when the door initially attempts to move. 


Causes

This can be caused by a variety of issues.


How to Fix

This is best fixed by a Dealer. Use myQ Diagnostics in the myQ app, How to Use myQ Diagnostics, or find a Dealer near you by clicking on the link below.


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For homeowners with gates, please reach out to your local dealer.

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Error Code 1-5 | Chamberlain Group