Smart Garage Hub | Device Shows Offline or Unable to Connect to Wi-Fi
Troubleshooting guide for issues that may occur when connecting a myQ Garage, myQ Smart Garage Hub, or Smart Garage Control to a Wi-Fi network.
A myQ Garage, Smart Garage Hub or Smart Garage Control is a separate device that connects a compatible garage door opener to the myQ app. It connects to your home Wi-Fi network and links your opener to your myQ account—allowing you to open, close, and monitor your garage door from anywhere.
This article will guide you through connecting your hub to your home’s Wi-Fi and adding it to your myQ account using the myQ app. Setup steps are slightly different for iOS and Android, so be sure to follow the instructions for your device.



➡️ If you have a built-in Wi-Fi opener, follow: Unable to Connect a Wi-Fi Garage Door Opener to Wi-Fi Overview
You will need:
⚠️ Note: If you experience an error during setup, scroll to the Troubleshooting section for reset instructions.
Troubleshooting guide for issues that may occur when connecting a myQ Garage, myQ Smart Garage Hub, or Smart Garage Control to a Wi-Fi network.
This article will help you determine if your garage door opener is compatible with the LiftMaster Smart Garage Control.

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