Garage Door Won't Fully Open or Close
Troubleshoot a garage door opener that stops short or reverses. Learn how to check force settings, travel limits, and common opener issues.
|
|
Door Travels More than 6-8”, Stops and/or Reverses
How To Troubleshoot
If the garage door opener lights are flashing 10 times, see Lights on garage door opener flash and door will not close.
Note: Any garage door opener or replacement logic board manufactured after February 3, 2022, will no longer have this feature.
Common Reasons
The door will often reverse once it touches the floor if:
- The down travel needs to be decreased.
- The door has a problem.
- The logic board isn’t working (a rare occurrence).
The Down Travel Needs to be Adjusted
The steps to adjust the travel vary by model. Reference the articles listed below for assistance with making adjustments.
Need More Information?
See our related Help Videos and Articles
Recommended Videos
Recommended Articles
Garage Door Opener Light Blinks but The Door Won’t Close
Learn what you should do if your garage door opener light blinks but the door won’t close. Find tips from the Chamberlain Group on how to fix your garage door.
502364 Views•Jun 14, 2023•KnowledgeMy Garage Door Will Not Fully Close
This article provides steps to troubleshoot the opener when your garage door does not close all the way and gives Security+ 2.0 diagnostic capabilities.
51512 Views•Dec 15, 2022•Knowledge
No articles found
Loading
Find Help By Product 
View More Brands
More Ways to Connect
