myQ Smart Community | Quick Access Device Control on Android

Access Device Control

Examples used are Pixel 4a and Galaxy S21. This guide is for Android OS 11 or newer. The process is similar in newer versions minus slight user interface changes due to physical device differences.

The first thing to do is to surface the smart home device control dashboard.

• On Android 11 phone, press and hold the power button.
• On Android 12 phone, device control is available in Quick Settings. Note: On Pixel phones, you may need to tap the edit button and drag and drop the device control tile to Quick Settings on the top.

Add Controls

1. Tap Device Control tile in Quick Settings.
2. Tap the three-dot menu icon in the top-right corner and select “Add Controls”.
3. Tap "See other apps" on the bottom of the screen, then select "Community".
4. Select the devices you want to add. Devices marked as favorites in the Community app, will show up on the top.
5. Tap "Save"

Pixel 4a

Galaxy S21

If you need to re-arrange or remove controls from the layout, follow the steps listed below:

Delete Controls:

1. In the top right of the app, tap on the 3 Vertical Dots.
2. Tap "Edit Controls".
3. Uncheck the box next to the control that you would like to remove
4. Click Save when you are done. 

Re-arrange controls:

1. In the top right of the app, tap on the 3 vertical dots.
2. Tap "Edit Controls".
3. Press and hold on the control you would like to move.
4. Drag the control to where you want to place and then release.
5. Click Save when you are done.

How to Control a Device:

1. Tap on control or designated area, in the tile, to perform an action on the device.
2. To launch app, press and hold or tap on control tile. Tapping the box in top right corner will launch app in full screen mode.

Phone	Unlock Door	Launch App
Pixel	Tap on control tile	Press and hold.

S21	Tap on circle in the right corner	Tap on control tile

Error Handling:

Android Device Control comes in pre-defined templates and error handling, as follows:

• When the app fails to unlock the device, it shows "Error, Try again" for about 2 seconds.
• If the device is Offline, it is marked "Inactive". The control is deactivated. Tapping the tile, will launch the app.
• If the device is removed from the account, the control is marked "Not Found". Tapping the tile, will display an error message that prompts the user to open the app.