Loading

How to forget a myQ Camera in Bluetooth Settings

When you experience an issue with your Smart Garage Camera or garage door opener's integrated camera being connected via Bluetooth, but the camera is not connecting to Wi-Fi, these steps will walk you through "forgetting" the myQ Camera in Bluetooth on your phone.


How to forget a myQ Camera in Bluetooth Settings

Apple:

  1. On your phone, tap Settings
  2. Tap Bluetooth
  3. Find the Camera in the list
    • Smart Garage Cameras will start with SGC
    • Integrated Cameras start with GDO
    • Bluetooth Example 2.jpg
  4. Tap the blue "i" icon (Apple Information Icon) to the right of the Camera
  5. Select Forget this Device

Android:

  1. On your phone, tap Settings
  2. Tap Connections
  3. Tap Bluetooth
  4. Find the Camera in the list
    • Smart Garage Cameras will start with SGC
    • Integrated Cameras start with GDO
    • Bluetooth Example 2.jpg
  5. Tap the Gear icon to the right of the Camera
  6. Tap Unpair
Find Help By Product
View More Brands
Need a Hand? We’ve Got You!

Chat with Amber, our AI assistant, for instant support - available 24/7

More Ways to Connect
Residential Support

For homeowners, please contact us here.

Residential Gate Support

For homeowners with gates, please reach out to your local dealer.

Commercial Support

For Partners, Technicians or Installers, contact us here.

Loading
How to forget a myQ Camera in Bluetooth Settings