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Face Detection*

How do I set up myQ Face Detection?

  1. Tap your initials on the top/left corner of the home screen to access the account menu
  2. Tap Face Detection
  3. Upon accessing the feature, you will be presented with details to learn how it works
  4. Tap Get Started 
  5. Tap the myQ Camera(s) you would like to enable Face Detection on and tap Save 
  6. Read the information on the Consent page and tap Accept  
  7. Read the steps on the Let's Get Ready to Scan screen and tap I’m Ready 
  8. Follow the In-app steps to scan your face 
  9. After you have completed the set-up process as the account owner, you may send an invite to existing account Co-Owners


How do I disable/pause myQ Face Detection?

  1. Tap your initials on the top/left corner of the home screen to access the account menu
  2. Tap Face Detection
  3. Tap Settings
  4. Tap to toggle off the myQ Camera of your choice 
  5. Tap Save
  6. Any devices selected will have Face Detection paused  
  7. To completely pause Face Detection, select all devices and tap Save  


How do I manage or delete existing myQ Faces?

  1. Tap your initials on the top/left corner of the home screen to access the account menu
  2. Tap Face Detection 
  3. Your face scan (and any minors or non-myQ account holder scans entered by account owners or co-owners) will be stored here. 
  4. Tap the name of the user you would like to Re-scan or Delete Scan  
  5. Options to Delete or Re-scan the user's face will appear at the bottom of the screen  
  6. Make your selection accordingly 



*Face Detection is supported in the US and CA, excluding the state of Illinois for all devices. It is also excluded in Texas & Washington for all LiftMaster or Chamberlain garage door openers with an integrated camera and the myQ Smart Garage Camera (models myQ-SGC1WLM & myQ-SGC1WCH with serial numbers beginning TC-0001).

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