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Error Code 1-6

Door Movement Detected With Motor Off

Error Description

Users will experience Error Code 1-6 when the garage door opener detects the door is unexpectedly moving downwards or dropping.


Symptoms of Error

After reaching the open position, the motor will turn off, and then the garage door opener will move down.


How to Fix

This is best fixed by a Dealer. Use myQ Diagnostics in the myQ app, How to Use myQ Diagnostics, or find a Dealer near you by clicking on the link below.

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For homeowners, please contact us here.

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For homeowners with gates, please reach out to your local dealer.

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Error Code 1-6 | Chamberlain Group