How to Clear the Wi-Fi Settings on a myQ Wi-Fi Product
If you’ve updated your home Wi-Fi—like changing your router, password, network name, or security settings—you’ll need to clear your myQ device’s current Wi-Fi settings before reconnecting. Follow the steps below based on the type of product you have.
Change Wi-Fi Settings Using the myQ App
You can change the Wi-Fi settings for any compatible myQ device using the app:
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Open the myQ app.
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Tap the Gear Icon to go to Settings.
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Tap Devices, then select your device.
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Scroll down and tap Change Wi-Fi Settings.
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Follow the on-screen instructions to reconnect to your new Wi-Fi network.
Choose your myQ product
Use the dropdowns below to find step-by-step instructions for your specific myQ product.
Wi-Fi Garage Door Opener
Clear the Wi-Fi Settings
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Find the black adjustment button between the up and down arrows on the garage door opener.
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Press and hold this button until you hear three beeps.
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You’ll hear one beep first.
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Keep holding for around 6 seconds until the up arrow starts blinking and you hear three beeps total.
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If no settings are saved, you'll only hear one beep.
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Wait for the LED to turn off. This means Wi-Fi settings are cleared.
Wall Mounted Opener
For a wall-mounted Wi-Fi garage door opener, the black adjustment button is located under the front cover. Lift the cover-up and locate the button.
To reconnect the opener to your home Wi-Fi network, see Connect myQ Wi-Fi Garage Door Opener to Wi-Fi. If your opener has an integrated camera, verify the camera is functioning after updating your Wi-Fi settings.
To reset the Wi-Fi garage door opener back to the factory default settings, see How to Factory Reset a myQ Garage Door Opener.
myQ Garage, myQ Home Bridge, myQ Smart Garage Hub, or Smart Garage Control
Clear the Wi-Fi Settings
Make sure the green LED is on or blinking.
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Press and hold the settings (gear) button on the side until the blue LED blinks.
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Once blinking, your device is ready to connect to Wi-Fi again.
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Smart Garage Hub
Smart Garage Control
Factory Reset the Hub or Bridge
⚠️ Warning: This removes door sensors and deletes the device from your myQ account.
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With the green LED still on or blinking, press and hold the gear button until the blue LED starts blinking.
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Quickly press and hold the button again until you hear a beep or see the blue LED pause.
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Your device is now reset to factory settings.
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Video Keypad
Clear the Wi-Fi Settings
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Press and hold the gray button on the back for 6–8 seconds.
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When the LED blinks blue, your keypad is ready to be reconnected to Wi-Fi.
To reconnect your myQ Device to Wi-Fi
