How to Pause or Resume Smart Secure

You can temporarily pause Smart Secure for 2 or 4 hours or turn the feature off completely. These steps walk you through how to pause, resume, or toggle Smart Secure in the myQ app.

Note: Smart Secure requires a myQ Video Subscription and a myQ Smart Outdoor Camera.

How to Pause Smart Secure

1. Open the myQ app.
2. Access Account Menu:
   • If your app shows Menu in the bottom right corner, tap Menu.
   • If your app shows your Initials in the top left corner, tap your Initials. 
3. Tap Smart Secure.
4. Tap on myQ Video Monitoring.
5. Tap Manage on the Smart Secure section.
6. Tap on Pause Smart Secure.
   • This will pause Smart Secure for either a 2-hour or 4-hour duration.

How to Resume Smart Secure

1. Open the myQ app.
2. Access Account Menu:
   • If your app shows Menu in the bottom right corner, tap Menu.
   • If your app shows your Initials in the top left corner, tap your Initials. 
3. Tap Smart Secure.
4. Tap on myQ Video Monitoring.
5. Tap Manage on the Smart Secure section.
6. Tap on Smart Secure Paused.
7. Tap Restart.

How to turn Smart Secure On or Off

1. Open the myQ app.
2. Access Account Menu:
   • If your app shows Menu in the bottom right corner, tap Menu.
   • If your app shows your Initials in the top left corner, tap your Initials. 
3. Tap Smart Secure.
4. Tap on myQ Video Monitoring
5. Tap Manage on the Smart Secure section.
6. Toggle the radio button for Smart Secure to On/Off.